m02 Privacy Policy
Your privacy is important to us. This policy explains what data m02 collects from users based in India, how it is used, stored, and protected. We are committed to transparency and security throughout your experience on our platform.
Data We Collect
When you create an account, we collect basic personal information including your name, email address, phone number, and date of birth to verify eligibility and prevent fraud.
We also gather device and browser information such as IP address, operating system, and browser type to optimize your user experience and prevent unauthorized access.
Payment details related to Indian payment methods like UPI, Paytm, and Net Banking are collected for transaction processing. We do not store full payment credentials on our servers.
Cookies and usage data help us understand user interactions, enabling us to improve site functionality and personalize your experience.
How Your Data Is Used
Collected data facilitates registration, login authentication, deposit and withdrawal processing, fraud prevention, and customized promotions.
Data is also used to comply with Indian regulatory requirements including KYC (Know Your Customer) and anti-money laundering policies.
We use cookies to remember preferences, track session activity, and enhance security but do not share personally identifiable data with advertisers.
Data Storage & Security
m02 employs industry-standard SSL encryption and secure server infrastructure to safeguard your data against unauthorized access, breaches, or loss.
Access to personal data is limited to authorized personnel who require it for service provision and compliance.
We regularly review and update security protocols in line with best practices and Indian legal standards.
Sharing Data With Third Parties
We do not sell or rent your personal information. However, data may be shared with trusted third-party service providers for payment processing, identity verification, or regulatory reporting.
All partners comply with strict confidentiality and data protection obligations as per Indian law.
We will notify users of any significant changes to data-sharing practices.
Your Rights & Controls
You have the right to access, update, or delete your personal information within the limits allowed by law. Account data changes can be requested by contacting our support team.
You may disable cookies via your browser settings, though this may impact usability of the m02 platform.
Data retention policies follow Indian legal guidelines, after which personal data is securely deleted.
Updates to This Policy
m02 may update this Privacy Policy periodically to reflect changes in law, technology, or service operations. We encourage you to review this page regularly.
Continued use of our platform after updates signifies acceptance of new terms.
For questions or concerns, contact [email protected] for prompt assistance.
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